Customer Service Certification course for Dispensary - Budtender. This course will train those interested in a retail career in the cannabis industry. Course 1 covers the roles and responsibilities of budtending.  Here's what the course covers: Quality customer services techniques An overview of types of strains Selling techniques Regulatory compliance Customer service Proper use of cannabis products Best practices for assisting clients. Limited-Access Areas Hours of Operation Cannabis Goods on display Live Plants Daily Limits …